New AI Connect: ask Claude or ChatGPT about your orders, students and projects. See how

Delivery & riders

Dispatch from a map, not a chat group

See every drop for the session on a map, accept a proposed route, and send it to your own riders or a delivery partner in a few clicks.

Sample data for illustration

01

Customers always know where their order is

Every status change is recorded on the order, from packed to delivered. Riders upload a photo at drop-off, and you can WhatsApp the customer from the same screen.

  • Unassigned, assigned, in delivery and completed tabs
  • Proof-of-delivery photos with map links
  • Public order tracking for your storefront

02

Let the rules do the dispatching

Automations react when a delivery or pickup changes status, and an AI step can propose which rider takes which job.

  • Triggers on delivery and pickup status
  • AI rider auto-assign step
  • WhatsApp, email or webhook when something changes

What's in Delivery

  • Route proposals

    Drops grouped by session and area, far drops first.

  • No-GPS check

    A tab for addresses without coordinates, so nothing is missed.

  • GoGet and Lalamove

    Get a quote, push the job and follow its status without leaving Nenji.

  • Rider portal

    Riders see their jobs, open Google Maps and upload proof of delivery.

  • Rider pay

    Pay tiers, payouts, disputes and job review for your own riders.

  • Delivery fees

    Postcode and store locations, free delivery above a minimum, fee estimator.

Delivery FAQ

Do I need my own riders?

No. You can use your own riders, GoGet, Lalamove, or a mix, order by order.

Do riders need to install an app?

No. Riders open the rider portal in their phone's browser to see jobs and upload photos.

Can I handle pickups as well as deliveries?

Yes. There is a pickup queue alongside delivery routing, plus a courier view.

See Nenji running your business

Message us on WhatsApp. We'll walk you through the modules for your industry, using your own workflow as the example.

Already a customer? Log in at app.nenji.ai.