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Orders & invoices

Every order, every channel, one list

Shopify orders arrive by themselves. Sales orders, drafts, refunds and returns sit beside them, and invoices go out from your own email address.

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Sample data for illustration

01

Online and wholesale side by side

Your Shopify store and your B2B customers show up in the same dashboard, so the morning briefing takes one screen instead of three.

  • Shopify orders by webhook, products synced
  • Sales orders with your own numbering, approvals and duplicates
  • Draft orders you can push to Shopify

02

From order to doorstep

Paid orders flow straight into delivery planning. Each order keeps a timeline, so anyone can answer "where is my cake?" in seconds.

  • Order timeline with every status change
  • WhatsApp the customer from the order
  • Disputes, refunds and returns tracked on the order

What's in Orders

  • Shopify sync

    Orders, products and live shipping rates at Shopify checkout.

  • Sales orders

    Company-set numbering, edit, duplicate, approve and export.

  • Invoices and quotations

    PDF invoices emailed from your own verified address, with open tracking.

  • Refunds and returns

    Record refunds and returns against the original order.

  • Customers

    Customer list, per-customer price catalogues and bulk import.

  • Exports

    Order exports and bulk yearly invoice exports for your accountant.

Used across industries

E-commerce & retailOnline stores, bakeries and F&B, distributorsAcademies & tuition centresTuition, enrichment, language and music schoolsAgencies & studiosCreative, digital and marketing agenciesOutdoor media & propertyBillboard owners, media sellers, property

Orders FAQ

Do I still use Shopify?

Yes. Customers keep buying on your Shopify store. Nenji receives each order by webhook and handles packing, delivery, invoices and reporting.

Can different customers see different prices?

Yes. Customer catalogues let you set prices per customer for B2B orders.

Whose email address do invoices come from?

Yours. You verify your sending address once and invoices go out from it, with a record of when they were opened.

See Nenji running your business

Message us on WhatsApp. We'll walk you through the modules for your industry, using your own workflow as the example.

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