Message everyone who matters, and know it arrived
Connect your WhatsApp number through LeadsFlow, use your approved templates, and send to parents, students or customers with a delivery report for each person.
Sample data for illustration
01
WhatsApp right from the order
Message a customer from their order, so delivery updates and questions happen next to the details.
- WhatsApp from order detail
- Approved templates outside the 24-hour window
- Messages run through a queue, so big sends don't stall
- SO-10482Aisyah Rahman · 3 itemsShopifyRM 248.00
- SO-10481Kafe Seri Pagi · 24 itemsB2BRM 1,860.00
- SO-10480Tan Wei Ling · 1 itemsShopifyRM 96.50
- SO-10479Hotel Damai · 40 itemsB2BRM 3,420.00
- DR-2215Arjun Nair · 2 itemsDraftRM 180.00
SO-10482 · timeline
- Paid09:12
- Packed10:40
- Out for delivery13:05
- Delivered—
02
WhatsApp as a step in a flow
Automations can send a template when stock runs low, a delivery changes status or a student's status changes.
- Template step in every flow
- Inventory, logistics and student triggers
- Branching with conditions
- TriggerStock falls below the minimum
- ActionCreate a stock check for the branch
- ConditionItem is fresh produce
- WhatsAppSend template to the purchasing team
Run history
What's in WhatsApp
Broadcasts
Campaign list, create and detail pages.
Audiences
Students, parents or both, by session and dates.
Delivery report
Sent, delivered, read and failed, per recipient.
Templates
Sync approved templates and create new ones.
LeadsFlow connector
Your WhatsApp numbers, synced into Nenji.
Developer API key
For your own integrations.
WhatsApp FAQ
Which WhatsApp number do messages come from?
Yours. You connect your business number through LeadsFlow, Nenji's WhatsApp CRM, and messages go out from it.
Can I send to people who haven't messaged me recently?
Yes, with approved message templates, which WhatsApp allows outside the 24-hour customer service window.
See Nenji running your business
Message us on WhatsApp. We'll walk you through the modules for your industry, using your own workflow as the example.
Already a customer? Log in at app.nenji.ai.